General FAQs

All cosmetic products within the Modor + Bearn range are designed by a pharmacist and formulated by experienced chemists to create safe but effective skin care solutions. Like all skin care products there are no expiry dates, but rather “period after opening” times for how long they last once opened.

Yes! All Modor + Bearn cosmetic products have undergone thorough testing to the highest standards to ensure product stability, quality and most importantly, safety. They have been developed in accordance and conformance with the EU Cosmetics directive 12123/2009. But just so you know, Modor + Bearn do NOT test their products on animals.

All Modor + Bearn skin care products are developed and manufactured in West Sussex, England. We are delighted to be supporting local businesses and keeping our carbon footprint as low as possible.

Yes!

Yes! Modor + Bearn skin care products are highly efficacious. All products in the range are suitable for use by vegans and have been approved by the Vegan Society.

Yes! All Modor + Bearn products are formulated to 100ml or less to ensure your routine doesn’t need to stop abroad.

Yes! While we are always working hard to source environmentally friendly alternatives, our current packaging can all still be recycled.

Tape – made from paper, inks environmentally friendly, can be recycled.
Kraft outer box – made from recycled material, can be recycled.
White magnetic box – hopefully, you would like to keep yours! Made from recycled material and can be recycled.
Sticker – inks environmentally-friendly, can be recycled.
Tissue paper – not yet recyclable so please re-use!

Modor + Bearn skin care products can be used simultaneously with other products or medicines. If you apply multiple topical preparations, always leave at least 30 minutes between applications to ensure proper absorption and apply cosmetics first to avoid dilution of any medicinal products.

Yes! Whilst we hope that you love your products, we have a returns policy. Please see below for more information.

We have given each product plenty of thought - so hopefully you won’t have any second ones! However, if you do decide to return your product(s), please notify us within 14 days of receipt at info@modorandbearn.uk.

Please note - product(s) can only be returned and considered eligible for a refund if they are unopened, unused, in their original packaging and otherwise in a re-saleable condition. Furthermore, we must also receive them within 7 days of you requesting a refund.

You will be required to arrange and pay for the costs of returning them to us. We recommend you obtain a proof of postage when you do so. If the product(s) are defective or there is a discrepancy in the order, we will refund the cost of the return.
If we agree to provide a refund, we will only refund the price paid by you for the product(s) themselves and not the cost of any premium delivery option which was chosen by you. We will refund such amount within 14 days of receiving the product(s) you return, provided that you have returned the products to us within 7 days of your notifying us of your intention to return.

Exceptions:

In cases where the return of product(s) is necessary due to a defect in the product or a discrepancy in the order, we will refund the price paid by you for the product(s) themselves as well as the costs of any premium delivery option chosen by you together with the delivery costs of returning the product(s). We will require a copy of the proof of postage and a receipt showing the costs paid by you.
All requests in relation to returning products should be sent via email to info@modorandbearn.uk, including any further questions you may have.

Please address returns to:

Modor & Bearn
Office 5
SM Tidy Industrial Estate
Ditchling
West Sussex
BN6 8SG

We have two delivery options depending on how quickly you would like to receive your order. For both options, we aim to process and dispatch all orders within one working day of receipt.

Please note that our warehouse does not operate on weekends or public holidays so all orders received during this time will be processed and dispatched the following Monday (or Tuesday if Monday is a public holiday).

Free Standard Tracked Delivery

We offer Royal Mail 48 Tracked delivery on all orders. This service usually delivers within 2-3 working days. For orders under £9.50 postage is £3.60, for orders between £9.50 and £70 postage is £4.80 and for orders over £70 postage is free via this service.

Express Delivery

We offer a Royal Mail Special Delivery Guarantee delivery on request at a cost of £9. This service usually delivers within 1 working day.

Yes! Please contact us on info@modorandbearn.uk to learn more!

Ultra Hydrating Body Moisturiser

The Modor + Bearn Ultra Hydrating Body Moisturiser can be applied all over the body and is extremely hydrating for the skin. The target areas are those that will undergo the greatest stretching i.e. tummy, breasts and buttocks. It has also been formulated to combat the itching sensation of the skin as it stretches.

Twice daily use as part of your normal routine will ensure the skin is in optimal condition to accommodate stretching. The formulation is designed to prepare the skin as best as possible but, in nature, there are non-modifiable factors that could lead to marks. If marks do arise, the Modor + Bearn Skin Mark Minimiser will help diminish the look and feel of these.

Nourishing Nipple Balm

No. Owing to its tasteless, odourless and edible ingredients there is no need to remove prior to feeding. The balm once rubbed in should absorb well into the nipple and does not pose as a choking hazard.

Yes. Unlike a lot of nipple balms, the Modor + Bearn Nourishing Nipple Balm does not contain lanolin. Thought was given to source a vegetable alternative with the same properties.

Warming Back Rub

Yes. The Modor + Bearn Warming Back Rub contains no medication and is designed not to be absorbed any deeper than the outer layer of the skin where it is applied. Paracetamol or any pain relief medicines prescribed by your doctor are compatible with this skin care product.

Owing to its warming sensation, it isn’t recommended to apply the Modor + Bearn Warming Back Rub any more than four times in a 24-hour period, leaving at least four hours between applications and care to avoid broken, damaged skin.

Leg Circulation Cream

The Modor + Bearn Leg Circulation Cream can be applied as often as required, typically when the legs begin to feel tired or heavy. It won’t prevent varicose veins but will provide relief and complement the circulation by both formulation and massaging action.

Super Soothing Perineal Spray

There does not need to be a delay between using the Modor + Bearn Super Soothing Perineal Spray and birth. It is formulated especially for the delicate areas to provide comfort and relief.

No. Although the recommended distance between the affected area and the spray is about 15cm, there may be a tingling sensation which is normal. The spray is also formulated fragrance-free to eliminate an unnecessary trigger. If you experience burning, rinse the area well, pat (not rub) dry and discontinue use.

Skin Mark Minimiser

Yes. The Modor + Bearn Skin Mark Minimiser has been created so it is suitable on both stretch marks and C-section marks alike. Like all wounds to the skin, do not use this skin care product and seek advice from your doctor if the area starts to swell, the surrounding skin becomes red, hot to the touch or produces discharge.

Injection Zone Balm

No. The Modor + Bearn Injection Zone Balm can be used by both mothers and babies. Mothers may find it useful after the injections recommended in pregnancy and those mothers who require injectable medicines for diabetes and blood clots.

Softening Baby Shampoo

Scaling of your baby’s head is common in early infancy. The Modor + Bearn Softening Baby Shampoo is oil based to help soften the skin and remove excess oils and grease secreted by the scalp. The gentle oils used are olive, sunflower and coconut.

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